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When it comes to protecting your brand, there's no room for error. In foodservice, cleanliness isn’t just a task, it’s a brand promise. The stakes? One bad review can cost you customers. One missed spot can cost you trust.
- 73% of limited-service customers put cleanliness in their top three factors that are most important when visiting a quickservice restaurant, snack place, deli or coffee shop.1
- According to a 2023 OnePoll survey, 61% of Americans view uncleanliness as a deal breaker and will not return to an unclean restaurant. This staggering statistic highlights cleanliness’s critical role in maintaining a loyal customer base.
- A single star boost in ratings can drive up to 9% more revenue